PRIVACY POLICY

Diverse Supply Chain Sdn. Bhd. (“DSC” or “we”) respects your privacy and is committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”). This privacy policy (“Privacy Policy”) describes the way in which we, DSC, as the data controller, and its related corporations, collect, use and share personal data about you, how we safeguard your personal data, and interact with third parties that may have access to your personal data and finally, how you can contact us in case of questions or requests.

Personal data which we collect through this website are mainly to establish contact with you to provide you further information on our goods and services, providing the same and informing you on our upcoming events and promotions relating to the same. We will not collect personal data beyond what is necessary to carry out such obligations in our commercial transactions.

By visiting this website, providing us your personal data or inputting your personal data on this website indicates your consent and that you agree that we may process, collection and retention of your personal data according to the PDPA. Further, we may send you marketing materials, information or newsletters to the phone number or email address provided by you.

You also acknowledge that DSC may periodically change, update or remove this Privacy Policy at its discretion. Your continued use of our services following the posting of changes to the Privacy Policy will mean you accept those changes.

This Privacy Policy applies to personal data collected by DSC online, such as through this website, email, and other electronic tools and applications, but not to offline collection of your personal data. If you have any enquiries, you may write to enquiry@dscmy.com.

We mainly process, collect and retain the following type of personal data from you through this website:

  • Name
  • Email
  • Mobile contact number

Unless otherwise informed, we presume that all personal data provided to us is accurate, complete and up to date. If you do not complete the required fields of information, DSC will not be able to offer you our services and goods, or fulfill your requests relating to the same.

We process collect and retain your personal data to:

  • provide our goods and services to you
  • send you our marketing materials, information or newsletters
  • respond to your queries, requests and complaints
  • ensure the smooth functioning of our website
  • any other purpose as required to carry out the obligations in the commercial transaction(s) between us

We may disclose your personal data for the aforesaid purposes to our sub-distributors, transportation agents, independent contractors, other professional advisors and consultants with whom we are dealing with and any necessary governmental authorities.

Your personal data will only be retained as long as it is necessary for us to perform our obligations in the commercial transactions between us. However, we shall retain some of your personal data after the end of the commercial transactions between us if such personal data is necessary for us to perform our legal obligations i.e. tax and accounting purposes.

In the event you provide us with any personal data belonging to third parties, you confirm that you have obtained all necessary consents to do so, and that we may process such personal data for the purposes set out above, in accordance with the PDPA, and you are to make such third parties aware of this Privacy Policy.

When you visit our website our server may record your IP address together with the details of your visit i.e. the date, time and duration spent at which webpage at our website. An IP address is a unique identifier assigned to every device connected to the internet. It’s a numerical label that identifies a device’s location on a network, allowing it to communicate with other devices and access information. We may use such data to measure statistical data on the use of our website to track how users navigate through our site so we can evaluate on how to improve our site.

We take all necessary precautions and safeguards to guard your personal data against leaks and unauthorized disclosures, access and copying or related risks.

If any of your personal data is inaccurate or outdated, please contact us at enquiry@dscmy.com to deposit your request to:

  • view a copy of the personal data we hold about you
  • update or amend the personal data we hold about you
  • delete the personal data we hold about you as you withdraw your consent given to us to process, collect and retain your personal data

By visiting and remaining on this website, you also consent and agree that we may process and record your cookies. Cookies may be used by us to remember your preferences and personalize your experience on our website. We may use such cookies to improve our content and service offerings to you on our website. We do not use cookies to project personalised third party advertisements to you based on your browsing history.

We use cookies which are necessary for the proper functioning of our website and cannot be disabled and cookies that collect information about how visitors use our website such as which pages are visited most often. Such cookies do not collect any personally identifiable information. Lastly, we use functionality cookies which remember your preferences, such as language or location, and personalize your experience on our website.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you do this, some features of our website may not work properly.

For further information about cookies including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org.

Our website may contain links to other websites. Please note that any of these sites have their own privacy policies and that we do not accept any responsibility or liability for the privacy practices or the content of other websites but only for the websites controlled by DSC.

FREQUENTLY ASKED QUESTIONS (FAQs)

We may share with, or otherwise disclose, your personal data to our affiliated companies or other trusted business partners providing services on our behalf, for purposes including but without limitation to technical support, evaluation of this website, marketing purposes or for other types of service delivery. We have contracts in place with these parties to ensure that personal data is processed based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We only share your personal data with the parties mentioned above and other third parties, including governmental authorities, as far as it is necessary to provide any services that you have requested or authorized by accepting the terms of this Privacy Policy, to protect your, our or others’ rights, property or safety, to maintain the security of our services or if we are required to sharE your personal data to comply with applicable laws, courts or other governmental regulations, or if such disclosure is otherwise necessary in support of any legal or criminal investigation or legal proceeding.

Please note that DSC companies and subsidiaries, as well as authorities, customers and suppliers to whom we may disclose your personal data, may be located outside Malaysia, whose data protection laws may differ from those in Malaysia. You consent to us transferring your personal data outside Malaysia in these instances. We will take reasonable efforts to ensure that such parties are contractually bound not to use your personal data for any reason other than to provide the services they are contracted by us to provide and to adequately safeguard your personal data.

DSC has implemented technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access to personal data we store. This includes training of our personnel who may have access to your personal data.

We will store your personal data as long as required to fulfil the purposes outlined in this Privacy Policy, unless a longer or shorter retention period is required or permitted by law.

You have the right to request to be notified about what personal data we hold from you and to request the correction or deletion of your personal data that is held by us or third party with whom we conduct business. In addition, where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Additionally, you may have the right to receive a copy of the personal data we hold concerning you. Please be aware that the withdrawal of consent shall not affect the lawfulness of processing based on your consent before its withdrawal. Under certain circumstances, you have the right to object to or request the restriction of the processing of your personal data and. If you reside in the EU, you may lodge a complaint to your data protection authority if you consider that the processing of your personal data infringes applicable laws.

If you would like to make such request, please contact us as described in the section “How to contact us” below. After providing proof of identity, we will respond within a reasonable time.

If you have any questions, comments or concerns about this Privacy Policy, or you wish to request access to your personal data or to exercise your privacy rights, please contact us at enquiry@dscmy.com

This Privacy Policy is effective 1st August 2022.